Yes, SSA currently offers an online non-medical reconsideration service. An overpayment dispute is generally non-medical because it challenges the fact or amount of a payment decision.
Two online routes published by SSA
- Start a non-medical request: use SSA's current reconsideration task page and follow the prompts.
- Upload Form SSA-561: sign in, complete and save the current PDF, then upload and submit it through the SSA account route.
When another channel may be necessary
The notice may direct you to a local office or another specific method. The online service may also determine that the issue cannot be completed there. In that case, use the current Form SSA-561 or a written request and follow SSA's office instructions. Do not send the appeal to SSA headquarters.
What to save
Keep the submission confirmation, a copy of the request, the documents uploaded, and the original notice. If no confirmation appears or the service fails near a deadline, contact SSA promptly and use another official channel that provides proof of delivery.
Official sources
- SSA — online and upload reconsideration routes
- SSA — Form SSA-561 and filing information
- SSA — when to appeal an overpayment