Use this checklist for a renewal, a request for information, or a coverage-ending notice
The state notice controls the required action. This list helps organize the case but does not replace the jurisdiction's form, deadline, or appeal instructions.
Before the renewal arrives
- Confirm the Medicaid or CHIP agency has the current address, phone, email, and preferred language.
- Keep the member ID, eligibility notices, portal login, and authorized-representative information secure.
- Organize recent household, income, other-coverage, pregnancy, disability, and immigration records that may be relevant.
When the notice arrives
- Record the notice date, response deadline, effective date, and each household member named.
- Identify whether the state renewed automatically, needs information, denied an application, or plans to end coverage.
- Use only the portal, phone, mail, office, or upload channel listed by the state.
- Return the signed form and requested evidence without adding unnecessary sensitive records.
- Save screenshots, tracking, confirmation numbers, and a complete copy.
After submitting
- Check the portal and mail for another request.
- Verify that uploaded or mailed documents were received.
- Read the final notice for each person and confirm the coverage date and plan instructions.
- Report later changes through the state-approved process.
If coverage is denied or ends
- Compare the reason with the information submitted.
- Correct errors and ask whether reconsideration is available.
- Follow the notice to request a fair hearing before the applicable deadline.
- Ask whether benefits can continue during the dispute and what action is required.
- Explore Marketplace, employer, Medicare, CHIP, or other coverage promptly.
- Keep medical appointments, prescriptions, and provider contact information organized during any transition.
Official sources
- USAGov — Medicaid and CHIP applications and renewals
- Medicaid.gov — state contacts and renewal status help
- HealthCare.gov — Special Enrollment Periods