Do not miss the notice deadline
A phone call, written request, Form 843, or appeal may be required depending on the notice and stage of the case. Use the address and deadline printed by the IRS.
Before requesting relief
- Confirm the notice is from the IRS and concerns a federal tax penalty.
- Record the notice number, penalty name, tax form, tax period, amount, and response deadline.
- Confirm whether the penalty is unpaid or was already paid.
- Check the IRS account and payment history for posting errors.
- Save the return, extension, filing confirmation, payment proof, and prior notices.
Check automatic relief
- Determine whether the return series and period are eligible for Automatic Exemption from Penalty.
- Review the prior three years or 12 quarters of compliance for the same return type.
- Confirm whether the assessed penalty is failure to file, failure to pay, or failure to deposit.
- Read the AEP notice if relief was already applied; no application is needed.
- If a penalty was assessed despite apparent eligibility, call the number on the notice.
- Check whether First Time Abate transition rules apply to the period.
Build a reasonable-cause timeline
- Write what happened and the exact start and end dates.
- Explain how the event prevented timely filing, payment, or deposit.
- Describe the ordinary business care and prudence used before the event.
- List attempts to comply during the event.
- Explain how quickly the problem was corrected afterward.
- Separate inability to pay from the circumstances that caused it; lack of funds alone is generally not enough.
Collect supporting records
- Medical, hospital, court, death, disaster, fire, or casualty records when relevant.
- Evidence that necessary records were unavailable and efforts to obtain them.
- Written IRS advice, correspondence, or account records when relevant.
- Receipts, bank confirmations, certified-mail records, and electronic filing confirmations.
- A short index explaining what each attachment proves.
- Redact unnecessary personal data from copies when appropriate, but keep identifiers required by the IRS submission.
Choose the submission route
- Call the toll-free number on the notice when the IRS permits a phone request.
- Prepare a signed written statement when the notice requests one.
- Use the current Form 843 only when the notice or form instructions make it appropriate.
- Use one Form 843 for each tax period or fee year.
- Verify the December 2024 revision and current instructions on IRS.gov.
- Use the notice address or the live IRS Form 843 filing table; do not reuse an old mailing address.
Before sending
- Match every requested penalty and period with an explanation.
- Attach only relevant supporting evidence.
- Sign the request; obtain both spouses' signatures when Form 843 relates to a joint return.
- Keep a complete copy of the package.
- Use trackable mailing or retain official electronic confirmation when available.
- Continue filing and paying current taxes.
If the IRS denies relief
- Read whether the rejection letter gives appeal rights.
- Calendar the exact deadline; it is generally 30 days for an eligible penalty appeal.
- Prepare the protest required by the letter.
- Send it to the IRS office shown in the letter, not directly to Appeals.
- Consider a Low Income Taxpayer Clinic or authorized tax professional when the amount or deadline is significant.