WhatDoIFile
Español

Reviewed July 31, 2026

VA-accredited VSO, attorney, or claims agent: what is the difference?

All three may represent claimants before VA, but their qualifications, typical roles, and fee rules differ. A VA-accredited VSO representative provides benefit-claim representation free of charge; an accredited attorney or claims agent may charge in circumstances allowed by VA rules.

Accredited VSO representative

A representative of a VA-recognized Veterans Service Organization is recommended for accreditation by that organization. VSO representatives often help prepare initial claims, gather evidence, submit claims, request decision reviews, and communicate with VA. Their representation on VA benefit claims is always free.

Accredited attorney

An attorney must be a member in good standing of at least one state bar and separately accredited by VA. Attorneys often assist after an initial decision, especially when a decision review requires legal or factual argument. Accreditation must be current; a law license alone does not establish current authority to represent someone before VA.

Accredited claims agent

A claims agent is not an attorney. VA's Office of General Counsel reviews the person's character and fitness, and the applicant must pass an examination on VA law and procedures. Accredited claims agents often assist with decision reviews and appeals.

Check accreditation before appointing anyone

Use the Office of General Counsel accreditation search. If a search does not show the person or organization, VA says the person or organization is not currently authorized, even if an application is pending. Contact the representative first to confirm availability and scope.

Use the correct appointment route

  • VA Form 21-22 appoints a recognized VSO.
  • VA Form 21-22a appoints an individual accredited attorney, claims agent, or qualifying individual representative.
  • VA.gov also provides an online appointment tool for supported representation requests.
  • Both claimant and representative must complete the required appointment process before the representative acts under it.

Understand fees before signing

VA-recognized VSOs provide benefit-claim representation free of charge. Accredited attorneys and claims agents may charge fees after VA has issued an initial decision and applicable appointment and fee-agreement requirements are met. Ask for the written scope and fee agreement and check current VA rules; do not assume every service or expense is included.

Official sources

Related resources